The Sales team at Ultrimax were impressed with the professional assistance of GSA Business Development, clear visual reporting on a daily basis ensured focused efforts on generating well profiled leads, which helped bolster our ongoing sales growth in 2019. I would recommend GSA Business Development to anyone looking for that extra support in lead generationSales Director Ultrimax
GSA are a company with a difference, adding value above what is expected when it comes to telephone campaigns. To be specific about that, we got advice and data cleansing as extras. They are willing to link in with systems and have outstanding reporting. But more than all of that they are transparent so that you know exactly where you stand on a campaign. We would recommend them.Sales Co-Ordinator Plus Packaging
GSA allowed us to explore a new vertical and gave us valuable insight into this new market.
They delivered on the campaign goals and we were really impressed with the quality of the calls.
Marketing Manager Wexer
GSA’s training and consultancy has uncovered potential that we were unable to see ourselves. The training itself was excellent and the days in the office before and after the training were exponentially beneficial.Business Development Manager Packaging Company
Understanding what your customers really think about your company is essential in helping to shape future sales, marketing and operational strategies. We engaged GSA to initially survey our customers by telephone but I then found their expertise was invaluable in helping to compile an effective questionnaire which would give us the answers we needed – and then in analysing the data we collected. Overall it was an invaluable project for us and GSA were invaluable in making it a success.Marketing Director Parentmail
We found GSA very professional and helpful when organising our telemarketing campaign, we worked together during the planning and the results were better than expected. We have used them again in a second campaign which also offered good results. The telesales team, was professional and friendly.Moiz Palaci- Director FPS Air Compressors Ltd
We decided to use GSA Business Development Ltd to support us with our Christmas Marketing Campaigns. Christmas is an important time of year for us as many organisations use this festive period to award their staff with Love2shop Vouchers and Cards for Christmas Bonuses and Annual Awards. Here at Love2shop Business Services, our peak season begins in October and runs until a few days before Christmas. As a result, the volume of inbound calls meant that we were unable to focus on outbound calling as much as we would have liked to. In the past, we have traditionally used our own resources for outbound calls as we like to stay on brand and ensure our customers receive the best experience possible. However due to the sheer volume of calls which needed to be made, we decided to pitch the business out to a few specialist agencies. From our initial meeting, I knew that GSA were the agency to use as they were smaller and more dynamic than the other agencies we’d spoken to, and in turn, I knew that we’d receive a better, more personal service. We were not disappointed, using a segmented approach, GSA contacted many of our customers and prospects at various stages of the their customer life cycle and generated a great number of quality hot leads for our Business Development Team to follow up. The success from this campaign was not achieved by luck. Processes such as the initial face to face briefing session, hot lead notifications, regular teleconferencing, recorded call listening, weekly reporting and the final post project review meant that we were in constant communication with GSA throughout the 8 week duration of the project. This communication was vital to ensure the calls remained relevant and compliant. As a result of this campaign, I would have no hesitation in recommending GSA Business Development Ltd for any telemarketing requirements.Robbie Davies Love2shop Brand Manager
The whole team found our training sessions with Jonathan incredibly useful. It has helped us to completely revise our approach to telemarketing and we started to see success immediately!Phil Denham, Commercial Director HBP Systems Ltd
Jonathan is a natural in front of a training room, basically he is a talker but he uses this to his advantage both to engage the room and throw in loads of real life examples. I was genuinely impressed with the connection that he built, this drove engagement and overcame scepticism brilliantly. Jonathan is resolute in his pursuit to get the content right: talking to interested parties and doing his homework, yet he is flexible and willing adapt. You will definitely get a tailored product and not something off the shelve, he was able to fulfil our brief and get the audience to consider staff as customers and his content looking at the generations was spot on and relevant.Francesca Coxon - Head of Student Centre Info Service The University of Hertfordshire
GSA Business Development, was contracted by the Hong Kong Trade Development Council from November 2017 to May 2018 to provide telemarketing services for our GDPR consent campaign in the markets covered by this office.
GSA called a total of 74,000 records and managed to secure a good consent rate. The company was responsive and always willing to listen to our fears and concerns. GSA is a cool-minded and professional TM agency, and I was happy with the results that they obtained.
GSA was awarded the contract on the basis of a competitive tender, and so their costs were reasonable. Thanks to their efforts, we managed to cover our databank before the deadline of 25 May.
I would happily appoint them again. All things being equal.David Marsden- Director UK, Benelux & Ireland Hong Kong Trade and Development Council (HKTDC)
“It was great to hand over our data to GSA and watch the results continuously flood in throughout the project. Really took the pressure off the team internally which is exactly why we went with GSA in the first place. Great Job.”Harvey Lock Limelight Publicity
“I put some (training) into practice the next day and oh boy what results it brings. It gives you the desire to win that man at the other end of the phone. I had a really good conversation with a Manager ……… I identified a problem, solved it and as result was able to send him out products that same day after one call. By just sitting back and listening to him telling me his problems, he sold himself my own products. Great stuff.”Workwear Client Workwear Company