Very engaging and brilliant value for money.
We used GSA for a series of training courses across our national and international teams. Jonathan was engaging, knowledgeable and provided refreshing insights into sales and marketing techniques. His dynamic approach motivated the teams to ask questions which he gladly answered! I would highly recommend Jonathan and his team to anyone looking to improve Business Development performance.Stefan St Julien Business Unit Manager · Fire Protection Solutions Tenmat
Right from the start GSA understood the needs of our cross-Europe tele-research campaign fully & were able to advise and adapt to our specific requirements. The daily reporting helped us understand, first-hand, how the campaign was progressing and help keep costs within the allocated budgets. They were very flexible in terms of the native speakers used as subsequent data was added to the project. I would highly recommend them and will certainly be using them for other projects”Damian Jackson – Insights Analyst EMEA OKI Europe Ltd
The Sales team at Ultrimax were impressed with the professional assistance of GSA Business Development, clear visual reporting on a daily basis ensured focused efforts on generating well profiled leads, which helped bolster our ongoing sales growth in 2019. I would recommend GSA Business Development to anyone looking for that extra support in lead generationSales Director Ultrimax
GSA are a company with a difference, adding value above what is expected when it comes to telephone campaigns. To be specific about that, we got advice and data cleansing as extras. They are willing to link in with systems and have outstanding reporting. But more than all of that they are transparent so that you know exactly where you stand on a campaign. We would recommend them.Sales Co-Ordinator Plus Packaging
GSA allowed us to explore a new vertical and gave us valuable insight into this new market.
They delivered on the campaign goals and we were really impressed with the quality of the calls.
Marketing Manager Wexer
GSA’s training and consultancy has uncovered potential that we were unable to see ourselves. The training itself was excellent and the days in the office before and after the training were exponentially beneficial.Business Development Manager Packaging Company
Understanding what your customers really think about your company is essential in helping to shape future sales, marketing and operational strategies. We engaged GSA to initially survey our customers by telephone but I then found their expertise was invaluable in helping to compile an effective questionnaire which would give us the answers we needed – and then in analysing the data we collected. Overall it was an invaluable project for us and GSA were invaluable in making it a success.Marketing Director Parentmail
We found GSA very professional and helpful when organising our telemarketing campaign, we worked together during the planning and the results were better than expected. We have used them again in a second campaign which also offered good results. The telesales team, was professional and friendly.Moiz Palaci- Director FPS Air Compressors Ltd
We decided to use GSA Business Development Ltd to support us with our Christmas Marketing Campaigns. Christmas is an important time of year for us as many organisations use this festive period to award their staff with Love2shop Vouchers and Cards for Christmas Bonuses and Annual Awards. Here at Love2shop Business Services, our peak season begins in October and runs until a few days before Christmas. As a result, the volume of inbound calls meant that we were unable to focus on outbound calling as much as we would have liked to. In the past, we have traditionally used our own resources for outbound calls as we like to stay on brand and ensure our customers receive the best experience possible. However due to the sheer volume of calls which needed to be made, we decided to pitch the business out to a few specialist agencies. From our initial meeting, I knew that GSA were the agency to use as they were smaller and more dynamic than the other agencies we’d spoken to, and in turn, I knew that we’d receive a better, more personal service. We were not disappointed, using a segmented approach, GSA contacted many of our customers and prospects at various stages of the their customer life cycle and generated a great number of quality hot leads for our Business Development Team to follow up. The success from this campaign was not achieved by luck. Processes such as the initial face to face briefing session, hot lead notifications, regular teleconferencing, recorded call listening, weekly reporting and the final post project review meant that we were in constant communication with GSA throughout the 8 week duration of the project. This communication was vital to ensure the calls remained relevant and compliant. As a result of this campaign, I would have no hesitation in recommending GSA Business Development Ltd for any telemarketing requirements.Robbie Davies Love2shop Brand Manager
The whole team found our training sessions with Jonathan incredibly useful. It has helped us to completely revise our approach to telemarketing and we started to see success immediately!Phil Denham, Commercial Director HBP Systems Ltd
Jonathan is a natural in front of a training room, basically he is a talker but he uses this to his advantage both to engage the room and throw in loads of real life examples. I was genuinely impressed with the connection that he built, this drove engagement and overcame scepticism brilliantly. Jonathan is resolute in his pursuit to get the content right: talking to interested parties and doing his homework, yet he is flexible and willing adapt. You will definitely get a tailored product and not something off the shelve, he was able to fulfil our brief and get the audience to consider staff as customers and his content looking at the generations was spot on and relevant.Francesca Coxon - Head of Student Centre Info Service The University of Hertfordshire