We partnered with GSA to support our sales efforts, and they exceeded our expectations. Kevin and the rest of the team were incredibly reliable and provided tremendous support throughout the campaign. They generated a significant number of highly qualified leads, which not only boosted our sales but also helped propel our business forward. Their reporting was impeccable, and we found their analytics incredibly useful in understanding campaign performance and refining our strategies. The campaign was a huge success, and we were thoroughly impressed with their professionalism and dedication. We would not hesitate to work with GSA again in the future
GSA demonstrated exceptional responsiveness to our evolving project demands and organisational needs. Julia adeptly understood our ideas and concepts and effectively captivated prospective leads with her exceptional telephone etiquette and strong communication skills.
The feedback and reporting provided by Kevin and Julia were incredibly insightful, enabling us to explore alternative avenues and make informed strategic choices.
I cannot speak highly enough of GSA for their blend of professionalism and personal touch in their engagement with our company. I wholeheartedly endorse their services.
GSA demonstrated exceptional responsiveness to our evolving project demands and organisational needs. Julia adeptly understood our ideas and concepts and effectively captivated prospective leads with her exceptional telephone etiquette and strong communication skills.
The feedback and reporting provided by Kevin and Julia were incredibly insightful, enabling us to explore alternative avenues and make informed strategic choices.
I cannot speak highly enough of GSA for their blend of professionalism and personal touch in their engagement with our company. I wholeheartedly endorse their services.
We engaged GSA Marketing to do telemarketing/LinkedIn/Email campaigns for our company. We had a difficult and specific target audience, and GSA worked diligently over a few months to reach these people, and then deliver these campaigns efficiently and effectively. As a result of these campaigns we are now in communications with many of our most desired target leads, well down the long sales cycle that our business necessitates.
I would highly recommend GSA to everyone, I have really enjoyed working with Jonathan, Kevin and Alex. We will be carrying out more campaigns in the new year.
It was a joy working with the team from GSA. The ability to conduct weekly reviews directly with the telemarketers was very reassuring and allowed us to tweak our messages in a timely manner. We are very satisfied not only with the results, but the process and delivery as well.
We partnered with GSA so we could quickly, professionally, and effectively reach-out to our European customers. GSA enabled us to interact with our client base at a speed with which we would never have been able to replicate using just our in-house language team. We had regular, professional updates with the project team and had thorough and insightful quantitative data, as well as interesting qualitative feedback. It was an enjoyable and successful collaboration.
We have worked with GSA for more than 10 years. Throughout that time they have been simply outstanding.
From a campaign perspective, Kevin and Julia are quite the dream team – Julia’s ability to get to speak to the right individual and put across a compelling message is simply second to none & Kevin’s superb management of the campaign ensures you are fully updated at the click of a button.
Jonathan’s ability to transform our initial email/linked in wording into something that was both meaningful and concise ensured we had a superb hit rate.
We really can’t thank them enough and are already in discussions about our next campaign
GSA has supported my team over a number of years to deliver high quality leads to our sales teams. Their professional approach from the initial brief through to calling and reporting, fully integrates into our lead generation campaigns.
We worked with GSA on a B2B marketing campaign following sub-par results using in-house resources. We initially decided on a set number of hours but ended up doubling it after our conversion rate was increased by an amazing 108%. GSA ensured our campaign results were updated on a daily basis and their team followed up with us weekly to ensure the campaign was going as planned. We were impressed with the team’s professional, yet warm manner, making them an absolute pleasure to work with. We look forward to working with GSA in the future.
The GSA team have been supporting some of our Marketing outreach efforts and we could not be more satisfied with the service. They are great at giving advice, professional in executing campaigns, and efficient in driving results. A real pleasure to work with them
The team at GSA were extremely helpful and professional, providing advice and thorough explanations on each part of the project we worked with them on. They took the time to meet with us face to face, to discuss the best way to approach the work, and were available to speak to whenever needed. Jonathan is a fountain of knowledge and went above and beyond to help us with any questions we had. It wasn’t the easiest project to work on but GSA helped every step of the way. Thank you!
We were extremely pleased with the activity since we had a large unqualified database that meant our internal team were unable to identify and focus on the best targets for new business development. With the help of GSA, we were able to reach out to prime prospects much more quickly for higher value sales. We would recommend GSA for anyone that wants to generate targeted leads for their business.
Fully recommended Jonathan & Kevin and the rest of the GSA team and the service they offer. Very easy to work with and delivered real results for our business despite the campaign being seriously impacted by CV19!
We used GSA for a series of training courses across our national and international teams. Jonathan was engaging, knowledgeable and provided refreshing insights into sales and marketing techniques. His dynamic approach motivated the teams to ask questions which he gladly answered! I would highly recommend Jonathan and his team to anyone looking to improve Business Development performance.
Right from the start GSA understood the needs of our cross-Europe tele-research campaign fully & were able to advise and adapt to our specific requirements. The daily reporting helped us understand, first-hand, how the campaign was progressing and help keep costs within the allocated budgets. They were very flexible in terms of the native speakers used as subsequent data was added to the project. I would highly recommend them and will certainly be using them for other projects”
“IP Solutions uses outbound calling as one of its main routes to market. Our senior sales team are consultative by nature and have a wealth of experience. However, lead generation via the phone was a discipline where we felt some polishing of techniques would be useful. We therefore asked Jonathan to come in and run a session for our sales guys. Faced with this slightly unusual requirement, Jonathan tailored a course based on a pre-course day at our office listening to the team and understanding their needs. The resulting course was interactive, fast-paced and well executed. It was enjoyed by the whole team. They’ve subsequently been able to put into practice the techniques Jonathan provided that supplement their strengths in providing IP Solutions services to prospective clients. We’d recommend Jonathan to any company looking for a tailored course for their requirements.”
The Sales team at Ultrimax were impressed with the professional assistance of GSA Business Development, clear visual reporting on a daily basis ensured focused efforts on generating well profiled leads, which helped bolster our ongoing sales growth in 2019. I would recommend GSA Business Development to anyone looking for that extra support in lead generation
GSA are a company with a difference, adding value above what is expected when it comes to telephone campaigns. To be specific about that, we got advice and data cleansing as extras. They are willing to link in with systems and have outstanding reporting. But more than all of that they are transparent so that you know exactly where you stand on a campaign. We would recommend them.
GSA allowed us to explore a new vertical and gave us valuable insight into this new market.
They delivered on the campaign goals and we were really impressed with the quality of the calls.
GSA’s training and consultancy has uncovered potential that we were unable to see ourselves. The training itself was excellent and the days in the office before and after the training were exponentially beneficial.
“GSA took on board our comprehensive brief and provided an excellent service from campaign inception through to analysis upon completion. We were particularly impressed by the professionalism and telephone manner of Julia March in conducting the calls to medical staff. Julia was quick to understand our technology and the correct terminology to use, with her distinct conversational tone helping to sell the benefits and uses of our speech privacy systems rather than focusing on the product. Likewise, the communications from both Julia and Kevin Harmsworth throughout ensured we remained fully up to date with progress, even when the campaign was temporarily put on hold to garner better results later in the year.”
“GSA Marketing worked with us on a test campaign to assess the viability of an outbound sales function in what is a relatively niche sector (outdoor learning residential breaks for Special Educational Needs schools) for our centre in the Lake District. The target market was Teachers or Special Needs Coordinators within schools and colleges, with us providing contact details, albeit un-validated, from our existing database – a combination of organisations who had enquired but never visited, or lapsed. We asked them to pitch for our business from a shortlist of potential suppliers and we chose them due to the bespoke attention they paid to our enquiry, and once selected were very pleased with the personal attention they gave us at a senior level. Setting up the campaign with them was very straightforward and we were impressed by the level of reporting through the campaign and the quality of the calls made by their staff, with each call being recorded. Warm leads were passed to us to follow-up and the quality of the contact information supplied very good. The nature of our business is that 1st contact to booking is usually relatively long, but we were delighted that the month long campaign quickly resulted in a booking from an entirely new customer which more than covered the capital cost of the test. We also now have several schools visiting the centre on an inspection trip, and previous experience tells us that a proportion of these will also convert. All in all, we were very pleased with this outbound sales test and GSA’s contribution to its success. We now have the confidence to invest in sales resource at the centre as a direct result”
GSA Business Development, was contracted by the Hong Kong Trade Development Council from November 2017 to May 2018 to provide telemarketing services for our GDPR consent campaign in the markets covered by this office.
GSA called a total of 74,000 records and managed to secure a good consent rate. The company was responsive and always willing to listen to our fears and concerns. GSA is a cool-minded and professional TM agency, and I was happy with the results that they obtained.
GSA was awarded the contract on the basis of a competitive tender, and so their costs were reasonable. Thanks to their efforts, we managed to cover our databank before the deadline of 25 May.
I would happily appoint them again. All things being equal.
Understanding what your customers really think about your company is essential in helping to shape future sales, marketing and operational strategies. We engaged GSA to initially survey our customers by telephone but I then found their expertise was invaluable in helping to compile an effective questionnaire which would give us the answers we needed – and then in analysing the data we collected. Overall it was an invaluable project for us and GSA were invaluable in making it a success.
We found GSA very professional and helpful when organising our telemarketing campaign, we worked together during the planning and the results were better than expected. We have used them again in a second campaign which also offered good results. The telesales team, was professional and friendly.
We decided to use GSA Business Development Ltd to support us with our Christmas Marketing Campaigns. Christmas is an important time of year for us as many organisations use this festive period to award their staff with Love2shop Vouchers and Cards for Christmas Bonuses and Annual Awards. Here at Love2shop Business Services, our peak season begins in October and runs until a few days before Christmas. As a result, the volume of inbound calls meant that we were unable to focus on outbound calling as much as we would have liked to. In the past, we have traditionally used our own resources for outbound calls as we like to stay on brand and ensure our customers receive the best experience possible. However due to the sheer volume of calls which needed to be made, we decided to pitch the business out to a few specialist agencies. From our initial meeting, I knew that GSA were the agency to use as they were smaller and more dynamic than the other agencies we’d spoken to, and in turn, I knew that we’d receive a better, more personal service. We were not disappointed, using a segmented approach, GSA contacted many of our customers and prospects at various stages of the their customer life cycle and generated a great number of quality hot leads for our Business Development Team to follow up. The success from this campaign was not achieved by luck. Processes such as the initial face to face briefing session, hot lead notifications, regular teleconferencing, recorded call listening, weekly reporting and the final post project review meant that we were in constant communication with GSA throughout the 8 week duration of the project. This communication was vital to ensure the calls remained relevant and compliant. As a result of this campaign, I would have no hesitation in recommending GSA Business Development Ltd for any telemarketing requirements.
The whole team found our training sessions with Jonathan incredibly useful. It has helped us to completely revise our approach to telemarketing and we started to see success immediately!
Jonathan is a natural in front of a training room, basically he is a talker but he uses this to his advantage both to engage the room and throw in loads of real life examples. I was genuinely impressed with the connection that he built, this drove engagement and overcame scepticism brilliantly. Jonathan is resolute in his pursuit to get the content right: talking to interested parties and doing his homework, yet he is flexible and willing adapt. You will definitely get a tailored product and not something off the shelve, he was able to fulfil our brief and get the audience to consider staff as customers and his content looking at the generations was spot on and relevant.
“Some people believe that telemarketing is a luxury in a challenging economic environment. However I believe the opposite to be true, and getting out there and having quality prospect meetings is more important than ever. I haven’t found a better way to do this than via telemarketing and GSA is an exceptional example of a great telemarketing company. Taking a very consultative approach, they took their time to understand my business and proposition and then deliver quality appointments. I would highly recommend them.”
“I would happily recommend the team at GSA Business Development. We appointed GSA for telemarketing services to support our business development strategy. I was very impressed with the levels of focus and energy that the GSA team brought to the project – this helped to quickly identify new commercial opportunities. GSA had limited experience in our sector but they very quickly got up to speed and were able to provide us with a number of excellent opportunities that have subsequently been converted into new clients.”
“It was great to hand over our data to GSA and watch the results continuously flood in throughout the project. Really took the pressure off the team internally which is exactly why we went with GSA in the first place. Great Job.”
“I worked with GSA Marketing, for 2 very different telemarketing projects during the last year. One, for a campaign in UK, performed by British telemarketers to identify new sales opportunities performing in-depth investigational calls, and another, larger project, spread over 5 months, performed by a multi-language team, reaching 18 countries in Europe and North America with informative and scripted calls. In both projects, I’ve been very pleased with the service and the results provided, for several reasons, including helpful regular reporting and transparent communications, but mainly because the team at GSA adapted the service to our specifications. They have also always been a gold source of advice that I know I can rely on.”
“The preparation that GSA put into our campaign was highly professional and set the foundations for an ongoing successful campaign. The initial meeting with Jonathan was so valuable in transferring information and assisting to embed GSA into our business. The questions he asked challenged my thinking about the offer we provide and how we differentiate ourselves. This is obviously crucial in converting prospects to Customers ….. once you have been able to secure a meeting with them of course !
Tyna has been absolutely marvellous in selling our initial offer to secure these meetings for me; with the right people. As far as our prospects are concerned Tyna is their first contact with our business. The quality of the information, all sent in a timely way; followed by weekly reports re iterates the professional company that GSA are.
As a result of the appointments that Tyna has set I have then been able to convert prospects to sales. We have already extended the contract to continue the success of working with GSA .”
“We struggled to find a lead generation solution which would work for our organisation and tried a few options before finding GSA. The service which we experienced with them was far superior to anything else we’d found and some of the ideas put forward for our future marketing are really exciting. I’d definitely recommend anyone to give these guys a go.”
“I put some (training) into practice the next day and oh boy what results it brings. It gives you the desire to win that man at the other end of the phone. I had a really good conversation with a Manager ……… I identified a problem, solved it and as result was able to send him out products that same day after one call. By just sitting back and listening to him telling me his problems, he sold himself my own products. Great stuff.”
“We approached Jonathan Silverman to act as a facilitator and to provide strategic input to an Intranet development meeting held in the UK. I have worked with Jonathan previously on a number of marketing forums that required input in planning, facilitation, review of outcomes and strategic recommendations. Jonathan has an extremely broad knowledge of the world of marketing communications and it is this experience that enables him to lead discussion in such an authorative way. Jonathan also has an excellent understanding of global cultural sensitivities which was essential in planning our future global marketing strategies.”
“As a relatively new venture, Blue Bamboo Consulting called on Jonathan’s expertise to help us create a viable marketing strategy. During our meeting it became apparent that Jonathan’s input was far more valuable than ably fulfilling this specific brief. GSA was able to help us understand the technical options available (within the marketing piece), educating us as to the best routes to market with our burgeoning proposition; furthermore, we ended up with a template business development plan whereby all Jonathan’s insight into sales and marketing could be applied and, importantly, aligned to our particular vision. GSA went the extra mile to help us get what we wanted, sensitively and professionally challenging our expectations & goals. Excellent work – thank you!”
“We started the session with an loose idea of how we wanted to progress our marketing campaign and what industries we wanted to target. By the end of the meeting Jonathan managed to turn me away from what I thought was the quickest and most direct approach! and also made me see the size of the mountain we had to climb. Sensing me thinking ‘oh-my-god’ he ensured we had the bare bones of practical approach for the climb and also let me know that I was supported along this journey. Jonathan managed to ensure that the ‘fluff’ of marketing was distilled into actionable tasks and offered an approach not just ideas.”
“Thanks for the follow-up, I think it was a really useful day and my team have all come back to say they left the session “buzzing” with ideas! (You can use that as a testimonial from me if you’d like). I think there will be opportunities to repeat the session once we’ve made some progress towards delivery.”
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GSA Business Development Ltd | Company registration: 4796080 | Registered Office: 73 Cornhill, London, EC3V 3QQ | VAT Reg No: 763 7222 25 | Data Protection Registration: ZA165880
