Telesales Training for Better Results from Outbound calling
Have you ever received one of those awful telemarketing calls that start with ‘How are you today?’ It’s a tell-tale sign that a poor sales pitch is imminent. If you’re using the telephone to generate sales leads, then telesales training is essential. This is especially true if you’re calling large companies that can allocate a significant budget to working with your company.
We all spend a considerable amount of our working life on the phone. Have you ever given thought to how you come across and the impact on the perception of your business? Those involved in sales lead generation need to be able to influence prospects and customers quickly and positively in order to win business. Telesales training can help ensure your team makes the right impression from the first call. After all, your people are your brand, and how they come across will dictate how your business is viewed by prospective customers.
Learn B2B telemarketing strategies with GSA Business Development to enhance lead generation and boost sales outreach for business growth.
GSA run bespoke telemarketing courses both virtually using Zoom or Microsoft Teams and, where possible, at your office to ensure that your sales teams deliver maximum results from their telemarketing calls. Our telemarketing training is a blend of side-by-side listening to calls with appropriate feedback, and an interactive course.
Are your Telemarketing Campaigns Effective?
Here are a few reasons as to why your telemarketing campaigns may not be effective:
Are you generating insufficient sales leads from telemarketing?
Are you making too few appointments or sales on the phone?
Are appointments poorly qualified?
Do you find that you aren’t reaching the correct decision makers?
Do you find yourself or your team making excuses to avoid making cold calls?
Do you find that you are getting blocked by persistent gatekeepers?
Are you struggling to make your pitch differentiated?
Do you wonder why you can’t build rapport on the phone?
Does your tone and pitch let you down?
Are you using scripts that don’t work?
If any of the above applies to you, GSA can help you and your team deliver better telemarketing results through our B2B telesales training. Take a look at the testimonials from some of our clients to see how they have benefited from improved results following our tailored courses.
Often, salespeople are said to have the ‘gift of the gab’. But, that’s not the key skill when it comes to sales. Perhaps some selling skills are intuitive, and some are better than others at selling. However, much of what’s needed can be learned – and this is how we can help your business to succeed.
Telemarketing Courses
In house bespoke training options
Courses From £1750 to £4250 - based on your requirements
BEST VALUE
3 day in-house bespoke training
What's Included
1 Day Tailored telemarketing Course
1 Day live side-by-side listening and coaching with your telemarketing team
6x 1 Hour Weekly Coaching - Online Sessions
2 day in-house bespoke training
What's Included
1 Day Tailored telemarketing Course
1 Day live side-by-side listening and coaching with your telemarketing team
1 day in-house bespoke training
1 Day Tailored telemarketing Course
1 day generic in-house training
1 Day telemarketing Course
Online training/coaching
6x 1 Hour Online Video Coaching Calls 1 Hour Per Week
£1200
What you'll master with our training courses
Understanding Customer Benefits
Use of Compelling and Natural Language
Building rapport
Customer centred not product centred propositions
The elements of Human Communication
Different styles of Communication
Confidence and Motivation
Time management
Listening Skills
Call Objectives and Call Structures
Gatekeeper Techniques
Effective Decision-Maker intros
Effective Questioning
Objection Handling Techniques
Gaining Commitment
Personal Action Plans
Ready to improve your businesses Telemarketing?
Talk to us about our training courses and coaching
TAILORED TELEMARKETING SKILLS COURSES TO IMPROVE RESULTS
Knowing how to be a competent telemarketer isn’t just about having a good personality and being able to talk to people.
There are approaches that work and some that fail.
Much of this isn’t intuitive so a good knowledge of the appropriate techniques is essential to ensure your telemarketing activities produce sales leads that convert.
Book a consultation, tell us about your team and its challenges, and your telemarketing objectives.
Step two
We’ll come up with a proposal for a bespoke course that fits the kind of buyer interactions that your team has on a daily basis.
Step three
We’ll run a tailored course based on one, two or three days training.
We
our customers
What our happy customers have to say
We used GSA for a series of training courses across our national and international teams. Jonathan was engaging, knowledgeable and provided refreshing insights into sales and marketing techniques. His dynamic…
Stefan St Julien Business Unit Manager · Fire Protection Solutions
Tenmat
We have used Jonathan several times and just finished another training session. The training is from someone who teaches from up-to-date experience. I fully recommend GSA.
“This course is for everyone whether you are the most proficient telemarketer or a new telemarketer you are never too good to learn new tricks. This is one of the…
The whole team found our training sessions with Jonathan incredibly useful. It has helped us to completely revise our approach to telemarketing and we started to see success immediately!
Now you've found a great telemarketing training partner
Speak to us about your Telemarketing Training Requirements
Our Telemarketing Training courses can equip your team to generate growth for your business by delivering more, and higher quality, leads. Contact us today on 0330 335 1380 or by using the form below for your free lead generation consultation or visit our FAQ’s page for more information.
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Frequently Asked Questions about our Telemarketing Training Service
What is telemarketing training, and why does my team need it?
Telemarketing training helps your team learn the skills they need to make successful sales and lead-generation calls. It covers everything from handling objections, handling gatekeeper blocks to building rapport with customers. If your team is struggling to get results or feels nervous about picking up the phone, this training can give them the confidence and techniques to succeed.
How can GSA Telemarketing training improve our business results?
Our training focuses on practical skills that your team can use straight away. We teach proven methods to make better calls, get past gatekeepers, and convert conversations into real opportunities. With the right training, your team will make more meaningful connections and generate more leads, helping to grow your business.
What makes GSA Telemarketing training different?
Our training is tailored to your business and your team. We don’t use a “one-size-fits-all” approach. Instead, we focus on the specific challenges you face, making the training practical, engaging, and easy to apply. Plus, it’s delivered by experts with years of experience in successful telemarketing.
