Telemarketing, Data Building & Lead Generation Specialists

0330 335 1380

Telemarketing Training To Improve Your ROI

Telemarketing Training for Better Results from Outbound calling

Have you ever received one of those awful telemarketing calls that start with ‘How are you today?’ – It’s a tell-tale sign that a poor sales pitch is imminent. If you’re using the telephone to generate sales leads then telemarketing training is essential, especially if you’re calling large companies that can allocate a significant budget to working with your company.

We all spend a considerable amount of our working life on the phone. Have you ever given thought to how you come across and the impact on the perception of your business? Those involved in sales lead generation need to be able to influence prospects and customers quickly and positively in order to win business. After all, your people are your brand and how they come across will dictate how your business is viewed by prospective customers.

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GSA run bespoke telemarketing courses both virtually using Zoom or Microsoft Teams and, where possible, at your office to ensure that your sales teams deliver maximum results from their telemarketing calls. Our telemarketing training is a blend of side-by-side listening to calls with appropriate feedback, and an interactive course.

Are your Telemarketing Campaigns Effective?

Here are a few reasons as to why your telemarketing campaigns may not be effective:

 

  • Are you generating insufficient sales leads from telemarketing?
  • Are you making too few appointments or sales on the phone?
  • Are appointments poorly qualified?
  • Do you find that you aren’t reaching the correct decision makers?
  • Do you find yourself or your team making excuses to avoid making cold calls?

 

 

  • Do you find that you are getting blocked by persistent gatekeepers?
  • Are you struggling to make your pitch differentiated?
  • Do you wonder why you can’t build rapport on the phone?
  • Does your tone and pitch let you down?
  • Are you using scripts that don’t work?

If any of the above applies to you, GSA can help you and your team to deliver better telemarketing results through our B2B telemarketing training. Take a look at the testimonials from some of our clients to see how they have benefited from improved results following our tailored courses.

Often, salespeople are said to have the ‘gift of the gab’. But, that’s not the key skill when it comes to sales. Perhaps some selling skills are intuitive, and some are better than others at selling. However, much of what’s needed can be learned – and this is how we can help your business to succeed.

Telemarketing Courses

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Speak to us about Telemarketing Training

To request more information or to find out how our telemarketing training courses can help generate growth for your business. Contact us today on 0330 335 1380 or by using the form below for your free lead generation consultation or visit our FAQ’s page for more information.

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We our customers

Here's what they say about us:

“GSA took on board our comprehensive brief and provided an excellent service from campaign inception through to analysis upon completion. We were particularly impressed by the professionalism and telephone manner of Julia March in conducting the calls to medical staff. Julia was quick to understand our technology and the correct terminology to use, with her distinct conversational tone helping to sell the benefits and uses of our speech privacy systems rather than focusing on the product. Likewise, the communications from both Julia and Kevin Harmsworth throughout ensured we remained fully up to date with progress, even when the campaign was temporarily put on hold to garner better results later in the year.” Steve Rees-Smith, Marketing/PR Vaughan Sound Installations Ltd
"We worked with GSA over two campaigns for more than a year and they provided us with high-quality telemarketing services. This has allowed us to keep a consistent flow of sales leads into blue-chip organisations from which we have generated new business. I would recommend GSA to any company looking to develop new business" Chief Executive London PR agency
GSA Business Development, was contracted by the Hong Kong Trade Development Council from November 2017 to May 2018 to provide telemarketing services for our GDPR consent campaign in the markets covered by this office. GSA called a total of 74,000 records and managed to secure a good consent rate. The company was responsive and always willing to listen to our fears and concerns. GSA is a cool-minded and professional TM agency, and I was happy with the results that they obtained. GSA was awarded the contract on the basis of a competitive tender, and so their costs were reasonable. Thanks to their efforts, we managed to cover our databank before the deadline of 25 May. I would happily appoint them again. All things being equal. David Marsden- Director UK, Benelux & Ireland Hong Kong Trade and Development Council (HKTDC)
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