GSA provides customer research services that will support your sales process. We carry out phone and email surveys using sophisticated research tools. Understanding your customers’ needs helps you focus on customer satisfaction and retention and also stimulates new business opportunities and referrals.
All of our customer research surveys are carried out according to the Market Research Society Code of Practice
Ask us about how to use customer research to support new business lead generation.
See our Top 10 Tips for conducting a successful customer research survey and testimonials from our research clients. Visit our articles page and blog for top tips on business development.
How often do you conduct formal customer surveys? Sales account managers often feel that they ‘know’ their customers. But, how frequently do you identify gaps and opportunities amongst your large customer base? And, are customers likely to confide in your sales personnel or rather simply leave when seductive competitor offers arrive at their door? Annual or biannual surveys pick up hidden issues and independent research flushes out situations that may not have come to light.
Book a consultation, tell us about your business and your goals for the future.
We’ll come up with a plan of action to help you get better understanding and generate growth for your business by delivering you with quality leads.
We’ll help you implement your plan and services, build your pipeline of quality sales leads and ensure you hit your growth targets.
Our Customer Research Services solutions can help generate growth for your business by delivering you with quality leads. Contact us today on
0330 335 1380 or by using the form below for your free lead generation consultation or visit our FAQ’s page for more information.
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“We are really pleased with the number of completed surveys, please say well done to your team.”
“Just a quick note to say thank you for your effort on our behalf. I appreciate that we have not been in touch since you completed our project. Apologies for…
Right from the start GSA understood the needs of our cross-Europe tele-research campaign fully & were able to advise and adapt to our specific requirements. The daily reporting helped us…
“Thanks Jonathan, interesting and revealing feedback.”
“I hope that we get the chance to work together again sometime. I am writing to thank you for the work you did on our recent client satisfaction survey. This…
Understanding what your customers really think about your company is essential in helping to shape future sales, marketing and operational strategies. We engaged GSA to initially survey our customers by…
These Top 10 Telemarketing Tips are a small part of our comprehensive guide to telemarketing skills which has been developed to help tele-marketers and the companies that employ them. Simply fill in your details below to get instant access.
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