We decided to use GSA Business Development Ltd to support us with our Christmas Marketing Campaigns. Christmas is an important time of year for us as many organisations use this festive period to award their staff with Love2shop Vouchers and Cards for Christmas Bonuses and Annual Awards. Here at Love2shop Business Services, our peak season begins in October and runs until a few days before Christmas. As a result, the volume of inbound calls meant that we were unable to focus on outbound calling as much as we would have liked to. In the past, we have traditionally used our own resources for outbound calls as we like to stay on brand and ensure our customers receive the best experience possible. However due to the sheer volume of calls which needed to be made, we decided to pitch the business out to a few specialist agencies. From our initial meeting, I knew that GSA were the agency to use as they were smaller and more dynamic than the other agencies we’d spoken to, and in turn, I knew that we’d receive a better, more personal service. We were not disappointed, using a segmented approach, GSA contacted many of our customers… Robbie Davies
Love2shop Brand Manager
"Some people believe that telemarketing is a luxury in a challenging economic environment. However I believe the opposite to be true, and getting out there and having quality prospect meetings is more important than ever. I haven't found a better way to do this than via telemarketing and GSA is an exceptional example of a great telemarketing company. Taking a very consultative approach, they took their time to understand my business and proposition and then deliver quality appointments. I would highly recommend them." Managing Director
Coaching Company
"Just a quick note to say thank you for your effort on our behalf. I appreciate that we have not been in touch since you completed our project. Apologies for such rudeness but you know how easily one is distracted by a to do list! We have yet to actually convert any of our contacts into revenue but we are working on it! I have yet to pull together a proper evaluation of the campaign from our perspective but my gut reaction is very positive. We were always suspicious that an "outsider" such as yourselves would be able to communicate credibly on such a technical subject but we were very impressed with your ability to get through to people and start to build credible relationships for us. Thank you." Director
Media Monitoring Company
