“GSA was appointed to offer strategic advice and direction on mission and value statements, defining clear objectives for a major sponsorship partnership for the group. GSA was highly adaptable and focused on the project and quickly grasped the various dimensions of the partnership and the overall business objectives. Their management and interpersonal skills coupled with their enthusiasm for the project made them a valuable partner.”
“I would like to thank you for the marketing time you have spent with us. The time with you is always interesting and mind blowing? How come we all stop seeing the obvious with our business? I would have no hesitation in recommending your company to people I meet who wish to take their business forward.”
“We are really pleased with the number of completed surveys, please say well done to your team.”
“We are writing to place on record our indebtedness to you for your expertise and professionalism in organising, conducting and interpreting our first ever nationwide survey on the internet of all of our members in the UK and Ireland. You helped us achieve over 40% response and a deeper understanding of the attitudes and attributes of our members. We will have no hesitation in recommending your services on any and every occasion that should arise in the future.”
“I hope that we get the chance to work together again sometime. I am writing to thank you for the work you did on our recent client satisfaction survey. This was the first of its kind anywhere in our business. Your support throughout the process enabled us to gather extremely useful information essential to understanding how our clients use our services and the opportunities to progress further what we offer them in terms of business solutions. We are looking forward to repeating the exercise.”
“I am delighted with how this has turned out, it is exactly what I wanted. I realize that it wasn’t the easiest task in the world today and I sincerely hope that as the months go on it becomes easier for you.”
“I am writing to thank you for the work you did on our recent client satisfaction survey. This was the first of its kind anywhere in our business. Your support throughout the process enabled us to gather extremely useful information essential to understanding how our clients use our services and the opportunities to progress further what we offer them in terms of business solutions. We are looking forward to repeating the exercise.”
“Jonathan had been recommended to us, which is always a good indication, although not of course a guarantee that he could meet our requirements.
Upon meeting us for an initial consultation, however, it became very clear, very soon, that he understood our business, our needs and how we could best address them.
The result was a training package that incorporated all of our development requirements, delivered in an enthusing manner which spread to all of the delegates — including the more sceptical one’s!
With a strong emphasis on follow-up and continual development, our Sales Team are benefiting greatly from Jonathan’s guidance — long after he has visited. “
“The Telemarketing has improved, we are constantly going over the training you gave us which has been a great help.”
“Jonathan has run several tailored courses for DialAFlight including a Telemarketing Management Course for our General Managers and Business Development Managers as well as Telemarketing skills courses for our sales teams across the UK. The courses were focused on our needs based on discussion with both management and callers as well as some call listening and included role plays and exercises specific to our kind of prospects. The courses were fast paced and energetic and included practical telemarketing skills that our staff have used successfully in their subsequent calling. We would recommend Jonathan’s courses to anyone that needs to get better results from their outbound calling and lead generation activities.”
“This course is for everyone whether you are the most proficient telemarketer or a new telemarketer you are never too good to learn new tricks. This is one of the best ways build a stronger team – train as a team.”
“Thank you Jonathan for your input on Thursday! A highly recommended course which was well-structured, clearly laid out and interactive. Your advice had helped us to improve our methods of tele-marketing, generated more leads and built up better rapport with the customer. Excellent work!”
“Just wanted to thank you for the excellent training course ‘Making Yourself Indispensable to Your First Employer’ that you recently carried out at Hindhead Campus. The students found this extremely interesting and inspiring, and some very powerful messages were put across that will be very valuable to them as they enter the world of work. We had glowing reports about the training day, including many of the students saying they would like to work for you!!! There was a lot of content in the course, which the students acknowledged, but they said that the variation and enthusiasm you put into the day enabled them to keep focussed and on track. Thanks again for the time and effort you put into creating and organising this unique training ‘Boot-Camp’ day, and we would strongly recommend the course to other schools.”
“The SMI Group sales team enjoyed an inspirational training day with tele-marketing trainer Jonathan Silverman. The course was well planned and all the team have admitted to learning something valuable. I would certainly recommend the course to anyone who wants to grow in their knowledge of tele-marketing techniques.”
“Working with Jonathan was a great experience and he took time to really understand what we were driving at as a company. On the back of this he came up with an excellent training package which really helped to lift the performance of the telemarketing team and, whilst still early days, the results are looking encouraging”
“Jonathan’s training was fun, eye-opening and, most of all, a real motivation session. Our team can only succeed after this!”
“The courses were focused on our needs based on discussion with both management and callers as well as some call listening and included role plays and exercises specific to our kind of prospects. The courses were fast paced and energetic and included practical telemarketing skills that our staff have used successfully in their subsequent calling.”
“ABC look to be the ideal company that we are targeting. They were of ideal size and slap bang in the middle of the target industry. He seemed to be very aware of why I was visiting and they will hopefully be a future customer…..
If you can get me 100 more appointments just like this one, that would be absolutely perfect. Keep up the good work.
We engaged GSA Business Development in March 2011 to help us generate new business opportunities for our Social Media services. Initially, GSA undertook a strategic review of our offering and worked with us to define both the target audience and the proposition.
Having developed a targeted calling list, GSA senior level callers made telemarketing calls into blue chip organisations and have continuously made us high quality appointments with the types of companies we would wish to work with. Having also worked with GSA at my previous agency on several campaigns, I would highly recommend them if you need appointment setting and to generate new business opportunities with decision makers in blue chip organisations.
In the short time that we have been working with GSA, I have been delighted with the level of service that they have provided. We had a very difficult database to work with and GSA painstakingly went through it to ensure validity and helped us to design a telephone marketing strategy that has proved extremely effective.”
“GSA provided us with a flexible and professional sales and marketing service where we could utilize one or two consultants for as many hours a month as we wanted. Your staff are highly experienced and their subtle approach very much appealed to our target audience. They got us many appointments each month. I would have no hesitation in recommending you and your team to any company serious about expanding their business.”
“We worked with GSA over two campaigns for more than a year and they provided us with high-quality telemarketing services. This has allowed us to keep a consistent flow of sales leads into blue-chip organisations from which we have generated new business. I would recommend GSA to any company looking to develop new business”
“Expectations Exceeded! On the second day of our campaign we were simply delighted to get a call from Tonie telling us that she had secured two appointments for us with organisations that exactly matched our brief. Our initial view of GSA was that we were clearly dealing with experts in their field — this early on in our campaign our high expectations have already been exceeded and we are over the moon with how quickly Tonie has become an integral part of our team.”
“I thought our telemarketer was absolutely brilliant. I also thought the attention to detail was great, the focus on me (the client) was good and the reporting was excellent.”
“I just wanted to say a big thank you for arranging our appointment with Virgin Management last Tuesday, Our MD accompanied me to the meeting and he was very impressed that you had secured a meeting with the Chief Operating Officer no less!! We had an excellent meeting and will now present to the key people in two weeks. The spend is £1.5 to £2million.”
“Just a quick note to say thank you for your effort on our behalf. I appreciate that we have not been in touch since you completed our project. Apologies for such rudeness but you know how easily one is distracted by a to do list! We have yet to actually convert any of our contacts into revenue but we are working on it! I have yet to pull together a proper evaluation of the campaign from our perspective but my gut reaction is very positive. We were always suspicious that an “outsider” such as yourselves would be able to communicate credibly on such a technical subject but we were very impressed with your ability to get through to people and start to build credible relationships for us. Thank you.”
“Jonathan & his team at gsa, especially Laura, have provided us over the last few years with an extremely professional, cost-effective and successful route to prospective clients and we regard their work for us as an integral part of our success. I would have no hesitation in recommending them to other companies.”
“Just wanted to say thanks to Jonathan and the team for all of their efforts to put us infront of the people we need to do business with. Lead generation is always a challenge and GSA enabled us to increase the number of leads into our business. I was very pleased with the professional service and results and Carol is brilliant. I look forward to working with you again in the future”
“3 days of telemarketing to approx 50 publishers. I felt both Viv and Emmy provided an excellent service, were approachable, clear in their intentions and delivered an excellent service. The results of which were better than anticipated and I would not hesitate to use or recommend their services”
“Just a short note to say thank you for all the hard work that GSA has done for our business over the last couple of years. The team on our business has always been very in tune with the agency. We have found GSA to be very effective at representing us on the phone and in fixing new business meetings. I would be delighted to recommend your services to others and to use you again in the future.”
“Ladbrokes. That’s exactly the sort of customer we want to get in front of!”
“I hope all is well for you during these difficult times. I just wanted to tell you how pleased we continue to be with Laura. She is getting us appointments with decent companies and working hard on our behalf. Thank you for asking Laura to work with us, much appreciated.”
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GSA Business Development Ltd | Company registration: 4796080 | Registered Office: 73 Cornhill, London, EC3V 3QQ | VAT Reg No: 763 7222 25 | Data Protection Registration: ZA165880
