Right from the start GSA understood the needs of our cross-Europe tele-research campaign fully & were able to advise and adapt to our specific requirements. The daily reporting helped us understand, first-hand, how the campaign was progressing and help keep costs within the allocated budgets. They were very flexible in terms of the native speakers used as subsequent data was added to the project. I would highly recommend them and will certainly be using them for other projects”Damian Jackson – Insights Analyst EMEA OKI Europe Ltd
The Sales team at Ultrimax were impressed with the professional assistance of GSA Business Development, clear visual reporting on a daily basis ensured focused efforts on generating well profiled leads, which helped bolster our ongoing sales growth in 2019. I would recommend GSA Business Development to anyone looking for that extra support in lead generationSales Director Ultrimax
GSA are a company with a difference, adding value above what is expected when it comes to telephone campaigns. To be specific about that, we got advice and data cleansing as extras. They are willing to link in with systems and have outstanding reporting. But more than all of that they are transparent so that you know exactly where you stand on a campaign. We would recommend them.Sales Co-Ordinator Plus Packaging
GSA allowed us to explore a new vertical and gave us valuable insight into this new market.
They delivered on the campaign goals and we were really impressed with the quality of the calls.
Marketing Manager Wexer
We found GSA very professional and helpful when organising our telemarketing campaign, we worked together during the planning and the results were better than expected. We have used them again in a second campaign which also offered good results. The telesales team, was professional and friendly.Moiz Palaci- Director FPS Air Compressors Ltd
We decided to use GSA Business Development Ltd to support us with our Christmas Marketing Campaigns. Christmas is an important time of year for us as many organisations use this festive period to award their staff with Love2shop Vouchers and Cards for Christmas Bonuses and Annual Awards. Here at Love2shop Business Services, our peak season begins in October and runs until a few days before Christmas. As a result, the volume of inbound calls meant that we were unable to focus on outbound calling as much as we would have liked to. In the past, we have traditionally used our own resources for outbound calls as we like to stay on brand and ensure our customers receive the best experience possible. However due to the sheer volume of calls which needed to be made, we decided to pitch the business out to a few specialist agencies. From our initial meeting, I knew that GSA were the agency to use as they were smaller and more dynamic than the other agencies we’d spoken to, and in turn, I knew that we’d receive a better, more personal service. We were not disappointed, using a segmented approach, GSA contacted many of our customers and prospects at various stages of the their customer life cycle and generated a great number of quality hot leads for our Business Development Team to follow up. The success from this campaign was not achieved by luck. Processes such as the initial face to face briefing session, hot lead notifications, regular teleconferencing, recorded call listening, weekly reporting and the final post project review meant that we were in constant communication with GSA throughout the 8 week duration of the project. This communication was vital to ensure the calls remained relevant and compliant. As a result of this campaign, I would have no hesitation in recommending GSA Business Development Ltd for any telemarketing requirements.Robbie Davies Love2shop Brand Manager
GSA Business Development, was contracted by the Hong Kong Trade Development Council from November 2017 to May 2018 to provide telemarketing services for our GDPR consent campaign in the markets covered by this office.
GSA called a total of 74,000 records and managed to secure a good consent rate. The company was responsive and always willing to listen to our fears and concerns. GSA is a cool-minded and professional TM agency, and I was happy with the results that they obtained.
GSA was awarded the contract on the basis of a competitive tender, and so their costs were reasonable. Thanks to their efforts, we managed to cover our databank before the deadline of 25 May.
I would happily appoint them again. All things being equal.David Marsden- Director UK, Benelux & Ireland Hong Kong Trade and Development Council (HKTDC)
“I have no hesitation is recommending the services of GSA.”Sales Manager Digital Broadcast Dealers
“ABC look to be the ideal company that we are targeting. They were of ideal size and slap bang in the middle of the target industry. He seemed to be very aware of why I was visiting and they will hopefully be a future customer…..
If you can get me 100 more appointments just like this one, that would be absolutely perfect. Keep up the good work.
We engaged GSA Business Development in March 2011 to help us generate new business opportunities for our Social Media services. Initially, GSA undertook a strategic review of our offering and worked with us to define both the target audience and the proposition.
Having developed a targeted calling list, GSA senior level callers made telemarketing calls into blue chip organisations and have continuously made us high quality appointments with the types of companies we would wish to work with. Having also worked with GSA at my previous agency on several campaigns, I would highly recommend them if you need appointment setting and to generate new business opportunities with decision makers in blue chip organisations.
In the short time that we have been working with GSA, I have been delighted with the level of service that they have provided. We had a very difficult database to work with and GSA painstakingly went through it to ensure validity and helped us to design a telephone marketing strategy that has proved extremely effective.”Director Worldwide Public Affairs & Strategic Communications
“GSA provided us with a flexible and professional sales and marketing service where we could utilize one or two consultants for as many hours a month as we wanted. Your staff are highly experienced and their subtle approach very much appealed to our target audience. They got us many appointments each month. I would have no hesitation in recommending you and your team to any company serious about expanding their business.”Sales & Marketing Director Payroll Services Company
“We worked with GSA over two campaigns for more than a year and they provided us with high-quality telemarketing services. This has allowed us to keep a consistent flow of sales leads into blue-chip organisations from which we have generated new business. I would recommend GSA to any company looking to develop new business”Chief Executive London PR agency
“GSA carried out a telemarketing campaign for us that was extended beyond original time frame. They provided our company with a first class service during that time and we would happily use them in the future for other telemarketing projects. Sam has been an absolute delight to work with during her time working on our telemarketing project. She understood our business incredibly well and also knew how to build relations with our target prospects. Her approach was perfect and she really was an extension of our marketing team. As a result of her calling we have a major PITCH with one of our top targets at end of June.”Business Development Director London PR agency