We worked with GSA on a B2B marketing campaign following sub-par results using in-house resources. We initially decided on a set number of hours but ended up doubling it after our conversion rate was increased by an amazing 108%. GSA ensured our campaign results were updated on a daily basis and their team followed up with us weekly to ensure the campaign was going as planned. We were impressed with the team’s professional, yet warm manner, making them an absolute pleasure to work with. We look forward to working with GSA in the future.
Michaela Rodgers, Nuclei Group
The GSA team have been supporting some of our Marketing outreach efforts and we could not be more satisfied with the service. They are great at giving advice, professional in executing campaigns, and efficient in driving results. A real pleasure to work with them
Dr Egizia-Maria Felice. DPhil Marketing Manager, Oxentia Ltd
The team at GSA were extremely helpful and professional, providing advice and thorough explanations on each part of the project we worked with them on. They took the time to meet with us face to face, to discuss the best way to approach the work, and were available to speak to whenever needed. Jonathan is a fountain of knowledge and went above and beyond to help us with any questions we had. It wasn’t the easiest project to work on but GSA helped every step of the way. Thank you!Amelia Cowan U+I Global PLC
We were extremely pleased with the activity since we had a large unqualified database that meant our internal team were unable to identify and focus on the best targets for new business development. With the help of GSA, we were able to reach out to prime prospects much more quickly for higher value sales. We would recommend GSA for anyone that wants to generate targeted leads for their business.Darwin Seidler, Sales Manager, Germany FÖRST GmbH
Fully recommended Jonathan & Kevin and the rest of the GSA team and the service they offer. Very easy to work with and delivered real results for our business despite the campaign being seriously impacted by CV19!Roy Knappett, Sales & Marketing Director HTS Spares
Right from the start GSA understood the needs of our cross-Europe tele-research campaign fully & were able to advise and adapt to our specific requirements. The daily reporting helped us understand, first-hand, how the campaign was progressing and help keep costs within the allocated budgets. They were very flexible in terms of the native speakers used as subsequent data was added to the project. I would highly recommend them and will certainly be using them for other projects”Damian Jackson – Insights Analyst EMEA OKI Europe Ltd
The Sales team at Ultrimax were impressed with the professional assistance of GSA Business Development, clear visual reporting on a daily basis ensured focused efforts on generating well profiled leads, which helped bolster our ongoing sales growth in 2019. I would recommend GSA Business Development to anyone looking for that extra support in lead generationSales Director Ultrimax
GSA are a company with a difference, adding value above what is expected when it comes to telephone campaigns. To be specific about that, we got advice and data cleansing as extras. They are willing to link in with systems and have outstanding reporting. But more than all of that they are transparent so that you know exactly where you stand on a campaign. We would recommend them.Bruno Beech, Marketing Director Plus Packaging
GSA allowed us to explore a new vertical and gave us valuable insight into this new market.
They delivered on the campaign goals and we were really impressed with the quality of the calls.
Marketing Manager Wexer
We found GSA very professional and helpful when organising our telemarketing campaign, we worked together during the planning and the results were better than expected. We have used them again in a second campaign which also offered good results. The telesales team, was professional and friendly.Moiz Palaci- Director FPS Air Compressors Ltd
We decided to use GSA Business Development Ltd to support us with our Christmas Marketing Campaigns. Christmas is an important time of year for us as many organisations use this festive period to award their staff with Love2shop Vouchers and Cards for Christmas Bonuses and Annual Awards. Here at Love2shop Business Services, our peak season begins in October and runs until a few days before Christmas. As a result, the volume of inbound calls meant that we were unable to focus on outbound calling as much as we would have liked to. In the past, we have traditionally used our own resources for outbound calls as we like to stay on brand and ensure our customers receive the best experience possible. However due to the sheer volume of calls which needed to be made, we decided to pitch the business out to a few specialist agencies. From our initial meeting, I knew that GSA were the agency to use as they were smaller and more dynamic than the other agencies we’d spoken to, and in turn, I knew that we’d receive a better, more personal service. We were not disappointed, using a segmented approach, GSA contacted many of our customers and prospects at various stages of the their customer life cycle and generated a great number of quality hot leads for our Business Development Team to follow up. The success from this campaign was not achieved by luck. Processes such as the initial face to face briefing session, hot lead notifications, regular teleconferencing, recorded call listening, weekly reporting and the final post project review meant that we were in constant communication with GSA throughout the 8 week duration of the project. This communication was vital to ensure the calls remained relevant and compliant. As a result of this campaign, I would have no hesitation in recommending GSA Business Development Ltd for any telemarketing requirements.Robbie Davies Love2shop Brand Manager
GSA Business Development, was contracted by the Hong Kong Trade Development Council from November 2017 to May 2018 to provide telemarketing services for our GDPR consent campaign in the markets covered by this office.
GSA called a total of 74,000 records and managed to secure a good consent rate. The company was responsive and always willing to listen to our fears and concerns. GSA is a cool-minded and professional TM agency, and I was happy with the results that they obtained.
GSA was awarded the contract on the basis of a competitive tender, and so their costs were reasonable. Thanks to their efforts, we managed to cover our databank before the deadline of 25 May.
I would happily appoint them again. All things being equal.David Marsden- Director UK, Benelux & Ireland Hong Kong Trade and Development Council (HKTDC)