We our customers

We partnered with GSA so we could quickly, professionally, and effectively reach-out to our European customers. GSA enabled us to interact with our client base at a speed with which we would never have been able to replicate using just our in-house language team. We had regular, professional updates with the project team and had thorough and insightful quantitative data, as well as interesting qualitative feedback. It was an enjoyable and successful collaboration.

We have worked with GSA for more than 10 years.  Throughout that time they have been simply outstanding.
From a campaign perspective, Kevin and Julia are quite the dream team – Julia’s ability to get to speak to the right individual and put across a compelling message is simply second to none & Kevin’s superb management of the campaign ensures you are fully updated at the click of a button.

Jonathan’s ability to transform our initial email/linked in wording into something that was both meaningful and concise ensured we had a superb hit rate.

We really can’t thank them enough and are already in discussions about our next campaign

GSA has supported my team over a number of years to deliver high quality leads to our sales teams. Their professional approach from the initial brief through to calling and reporting, fully integrates into our lead generation campaigns.

We worked with GSA on a B2B marketing campaign following sub-par results using in-house resources. We initially decided on a set number of hours but ended up doubling it after our conversion rate was increased by an amazing 108%. GSA ensured our campaign results were updated on a daily basis and their team followed up with us weekly to ensure the campaign was going as planned. We were impressed with the team’s professional, yet warm manner, making them an absolute pleasure to work with. We look forward to working with GSA in the future.

The GSA team have been supporting some of our Marketing outreach efforts and we could not be more satisfied with the service. They are great at giving advice, professional in executing campaigns, and efficient in driving results. A real pleasure to work with them

We were extremely pleased with the activity since we had a large unqualified database that meant our internal team were unable to identify and focus on the best targets for new business development. With the help of GSA, we were able to reach out to prime prospects much more quickly for higher value sales. We would recommend GSA for anyone that wants to generate targeted leads for their business.

Fully recommended Jonathan & Kevin and the rest of the GSA team and the service they offer. Very easy to work with and delivered real results for our business despite the campaign being seriously impacted by CV19!

We decided to use GSA Business Development Ltd to support us with our Christmas Marketing Campaigns. Christmas is an important time of year for us as many organisations use this festive period to award their staff with Love2shop Vouchers and Cards for Christmas Bonuses and Annual Awards. Here at Love2shop Business Services, our peak season begins in October and runs until a few days before Christmas. As a result, the volume of inbound calls meant that we were unable to focus on outbound calling as much as we would have liked to. In the past, we have traditionally used our own resources for outbound calls as we like to stay on brand and ensure our customers receive the best experience possible. However due to the sheer volume of calls which needed to be made, we decided to pitch the business out to a few specialist agencies. From our initial meeting, I knew that GSA were the agency to use as they were smaller and more dynamic than the other agencies we’d spoken to, and in turn, I knew that we’d receive a better, more personal service. We were not disappointed, using a segmented approach, GSA contacted many of our customers and prospects at various stages of the their customer life cycle and generated a great number of quality hot leads for our Business Development Team to follow up. The success from this campaign was not achieved by luck. Processes such as the initial face to face briefing session, hot lead notifications, regular teleconferencing, recorded call listening, weekly reporting and the final post project review meant that we were in constant communication with GSA throughout the 8 week duration of the project. This communication was vital to ensure the calls remained relevant and compliant. As a result of this campaign, I would have no hesitation in recommending GSA Business Development Ltd for any telemarketing requirements.

GSA Business Development, was contracted by the Hong Kong Trade Development Council from November 2017 to May 2018 to provide telemarketing services for our GDPR consent campaign in the markets covered by this office.

GSA called a total of 74,000 records and managed to secure a good consent rate. The company was responsive and always willing to listen to our fears and concerns. GSA is a cool-minded and professional TM agency, and I was happy with the results that they obtained.

GSA was awarded the contract on the basis of a competitive tender, and so their costs were reasonable. Thanks to their efforts, we managed to cover our databank before the deadline of 25 May.

I would happily appoint them again. All things being equal.