How effectively do you handle inbound enquiries? Do you follow them up quickly? Do you continue to follow up until there’s a decision one way or another?
That means possibly making a significant number of calls over a period of time. Do you struggle to manage and qualify the leads that are the best opportunities for genuine business? Or do you find too many business opportunities slip through your fingers?
Maximising the value of inbound sales leads is critical. Inbound enquiries have a lower cost of acquisition and should convert more readily into real business since they are theoretically ‘in the market’ for your services. But there’s a danger you won’t gain maximum benefit if you don’t manage enquiries properly. Too often managers and sales staff get absorbed by the day job dealing with customers and issues. Inbound enquiries, can fall by the wayside. Using our inbound enquiry management will ensure this doesn’t happen and help you build your sales pipeline.
Often, these prospects contact several potential service providers. This is particularly true where the prospect fills out an online enquiry form. They then wait for the various responses. The exercise therefore becomes a beauty parade and the type and speed of response to the initial enquiry, whether it’s by email or phone, is crucial.
Using our inbound enquiry management services to receive, qualify, follow up and manage incoming leads ensures that you don’t miss opportunities and that your sales pipeline builds. We ensure that new business appointments are booked with the right people.
Timing is everything when it comes to inbound leads that you receive from marketing activities. Whether the leads come via a contact form on your website, by email, or through social media marketing, it’s crucial to reach out swiftly and continuously until they convert to immediate opportunities, future interest or are qualified out of the sales funnel.
We’ll come up with a proposal and plan of action to help you generate growth for your business by delivering you with quality leads.
We’ll work collaboratively with you to implement your plan and build your pipeline to ensure that you hit your growth targets.
Find out how our GSA Inbound Enquiry Management and lead generation services can help generate growth for your business. Contact us today on
0330 335 1380 or by using the form below for your free lead generation consultation or visit our FAQ’s page for more information.
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