Search
Close this search box.

We Heart Icon our customers

Here's what they say about us

Select a category:

The team at GSA were extremely helpful and professional, providing advice and thorough explanations on each part of the project we worked with them on. They took the time to meet with us face to face, to discuss the best way to approach the work, and were available to speak to whenever needed. Jonathan is a fountain of knowledge and went above and beyond to help us with any questions we had. It wasn’t the easiest project to work on but GSA helped every step of the way. Thank you!

Amelia Cowan

U+I Global PLC

Right from the start GSA understood the needs of our cross-Europe tele-research campaign fully & were able to advise and adapt to our specific requirements. The daily reporting helped us understand, first-hand, how the campaign was progressing and help keep costs within the allocated budgets. They were very flexible in terms of the native speakers used as subsequent data was added to the project. I would highly recommend them and will certainly be using them for other projects”

Damian Jackson – Insights Analyst EMEA

OKI Europe Ltd

Understanding what your customers really think about your company is essential in helping to shape future sales, marketing and operational strategies. We engaged GSA to initially survey our customers by telephone but I then found their expertise was invaluable in helping to compile an effective questionnaire which would give us the answers we needed – and then in analysing the data we collected. Overall it was an invaluable project for us and GSA were invaluable in making it a success.

Marketing Director

Parentmail

“We are really pleased with the number of completed surveys, please say well done to your team.”

Learning & Skills Regeneration Officer

Local Authority

“We are writing to place on record our indebtedness to you for your expertise and professionalism in organising, conducting and interpreting our first ever nationwide survey on the internet of all of our members in the UK and Ireland. You helped us achieve over 40% response and a deeper understanding of the attitudes and attributes of our members. We will have no hesitation in recommending your services on any and every occasion that should arise in the future.”

National Director

Membership Organisation

“I hope that we get the chance to work together again sometime. I am writing to thank you for the work you did on our recent client satisfaction survey. This was the first of its kind anywhere in our business. Your support throughout the process enabled us to gather extremely useful information essential to understanding how our clients use our services and the opportunities to progress further what we offer them in terms of business solutions. We are looking forward to repeating the exercise.”

General Manager

Data Supplier To The Automotive Industry

“I am delighted with how this has turned out, it is exactly what I wanted. I realize that it wasn’t the easiest task in the world today and I sincerely hope that as the months go on it becomes easier for you.”

Trading Supervisor

Foreign Exchange Company

“I am writing to thank you for the work you did on our recent client satisfaction survey. This was the first of its kind anywhere in our business. Your support throughout the process enabled us to gather extremely useful information essential to understanding how our clients use our services and the opportunities to progress further what we offer them in terms of business solutions. We are looking forward to repeating the exercise.”

General Manager

Automotive data supplier

“Thanks Jonathan, interesting and revealing feedback.”

Managing Director

Office Fit-Out Company

“Just a quick note to say thank you for your effort on our behalf. I appreciate that we have not been in touch since you completed our project. Apologies for such rudeness but you know how easily one is distracted by a to do list! We have yet to actually convert any of our contacts into revenue but we are working on it! I have yet to pull together a proper evaluation of the campaign from our perspective but my gut reaction is very positive. We were always suspicious that an “outsider” such as yourselves would be able to communicate credibly on such a technical subject but we were very impressed with your ability to get through to people and start to build credible relationships for us. Thank you.”

Director

Media Monitoring Company