“IP Solutions uses outbound calling as one of its main routes to market. Our senior sales team are consultative by nature and have a wealth of experience. However, lead generation via the phone was a discipline where we felt some polishing of techniques would be useful. We therefore asked Jonathan to come in and run a session for our sales guys. Faced with this slightly unusual requirement, Jonathan tailored a course based on a pre-course day at our office listening to the team and understanding their needs. The resulting course was interactive, fast-paced and well executed. It was enjoyed by the whole team. They’ve subsequently been able to put into practice the techniques Jonathan provided that supplement their strengths in providing IP Solutions services to prospective clients. We’d recommend Jonathan to any company looking for a tailored course for their requirements.”