Telemarketing, Data Building & Lead Generation Specialists

This top half day (or full day) Telemarketing Management Training course focuses on the top tips to make calling work. It is designed for senior management and managers of telemarketing teams but there’s also a lot for those who regularly get on the phone.

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This Telemarketing Management Course is Essential for:

  • Owners and managers in large and small businesses that have to manage telemarketing teams or individuals
  • Sales managers that have to undertake calls or that work alongside outbound callers
  • Marketing managers that have to manage or outsource telemarketing activity
  • Account or client services managers that call as part of their job
  • Telemarketers that need to understand how best to maximise their outbound calling success

Telemarketing Management Course Contents Include:

  • Setting Objectives and Telemarketing Strategy
  • How to ensure that you take action and avoid procrastination
  • Defining and profiling your market
  • Identifying and using a good list
  • Defining a good clear proposition
  • Investing in your callers – Incentives
  • Briefing callers well
  • Recording information for the future and the use of CRM
  • Measurement and KPI’s

Note: Dependent on the participants, there may be some funding available to support this course from the Government.

Ready to talk?

Speak to us about Telemarketing Management Training

Contact us today on 0845 658 8192 or by using the form below for your free lead generation consultation or visit our FAQ’s page for more information.

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Our clients include

Here are just a selection of who we’ve been helping:

Check out our case studies

We our customers

Here's what they say about us:

"I worked with GSA Marketing, for 2 very different telemarketing projects during the last year. One, for a campaign in UK, performed by British telemarketers to identify new sales opportunities performing in-depth investigational calls, and another, larger project, spread over 5 months, performed by a multi-language team, reaching 18 countries in Europe and North America with informative and scripted calls. In both projects, I’ve been very pleased with the service and the results provided, for several reasons, including helpful regular reporting and transparent communications, but mainly because the team at GSA adapted the service to our specifications. They have also always been a gold source of advice that I know I can rely on." Global chemical manufacturer
"On 1st July 2015 the SMI Group sales team enjoyed an inspirational training day with tele-marketing trainer Jonathan Silverman. The course was well planned and all the team have admitted to learning something valuable. I would certainly recommend the course to anyone who wants to grow in their knowledge of tele-marketing techniques." Sales Director SMI Group
GSA Business Development, was contracted by the Hong Kong Trade Development Council from November 2017 to May 2018 to provide telemarketing services for our GDPR consent campaign in the markets covered by this office. GSA called a total of 74,000 records and managed to secure a good consent rate. The company was responsive and always willing to listen to our fears and concerns. GSA is a cool-minded and professional TM agency, and I was happy with the results that they obtained. GSA was awarded the contract on the basis of a competitive tender, and so their costs were reasonable. Thanks to their efforts, we managed to cover our databank before the deadline of 25 May. I would happily appoint them again. All things being equal. David Marsden- Director UK, Benelux & Ireland Hong Kong Trade and Development Council (HKTDC)
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These Top 10 Telemarketing Tips are a small part of our comprehensive guide to telemarketing skills which has been developed to help telemarketers and the companies that employ them. Simply fill in your details below to get instant access.

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