Telemarketing, Data Building & Lead Generation Specialists

This essential full day in-house Telemarketing for Beginners course is designed for both those that are new to telemarketing and for managers that periodically need to use the telephone to generate new business.

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This Course is Essential for:

  • Inexperienced staff that increasingly need to use the phone to make cold calls
  • New employees that don’t have experience in using the phone to make new business calls
  • Telemarketers that need to understand how best to maximise their outbound calling success
  • Employees that are new to the sales role

Note: Dependent on the participants, there may be some funding available to support this course from the Government.

Also take a look at our Telemarketing Management Course and Bespoke Telemarketing Training as well as our Telemarketing Health Check  

Course Contents Include:

  • What is Telemarketing?
  • Types of Outbound Call
  • How to avoid procrastination
  • The Telemarketing Process & Planning for Success
  • Confidence and Motivation
  • Identifying and using a good list
  • Understanding Benefits and why customers buy
  • Dealing with Gatekeepers
  • Building Rapport with Decision-Makers
  • Objection Handling
  • Closing

Note: Dependent on the participants, there may be some funding available to support this course from the Government.

Also take a look at our Telemarketing Management Course and Bespoke Telemarketing Training as well as our Telemarketing Health Check  

Ready to talk?

Speak to us about Telemarketing for Beginners Course

To request more information on all of our GSA Telemarketing Training and Telemarketing Training for Beginners Course please call us on 0845 658 8192 or use the form below.

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Our clients include

Here are just a selection of who we’ve been helping:

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We our customers

Here's what they say about us:

"Just wanted to thank you for the excellent training course ‘Making Yourself Indispensable to Your First Employer’ that you recently carried out at Hindhead Campus. The students found this extremely interesting and inspiring, and some very powerful messages were put across that will be very valuable to them as they enter the world of work. We had glowing reports about the training day, including many of the students saying they would like to work for you!!! There was a lot of content in the course, which the students acknowledged, but they said that the variation and enthusiasm you put into the day enabled them to keep focussed and on track. Thanks again for the time and effort you put into creating and organising this unique training ‘Boot-Camp’ day, and we would strongly recommend the course to other schools." Careers Manager Focus School
“Working with Jonathan was a great experience and he took time to really understand what we were driving at as a company. On the back of this he came up with an excellent training package which really helped to lift the performance of the telemarketing team and, whilst still early days, the results are looking encouraging” Guy Liesching Marketing Manager, Westcountry Group
We decided to use GSA Business Development Ltd to support us with our Christmas Marketing Campaigns. Christmas is an important time of year for us as many organisations use this festive period to award their staff with Love2shop Vouchers and Cards for Christmas Bonuses and Annual Awards. Here at Love2shop Business Services, our peak season begins in October and runs until a few days before Christmas. As a result, the volume of inbound calls meant that we were unable to focus on outbound calling as much as we would have liked to. In the past, we have traditionally used our own resources for outbound calls as we like to stay on brand and ensure our customers receive the best experience possible. However due to the sheer volume of calls which needed to be made, we decided to pitch the business out to a few specialist agencies. From our initial meeting, I knew that GSA were the agency to use as they were smaller and more dynamic than the other agencies we’d spoken to, and in turn, I knew that we’d receive a better, more personal service. We were not disappointed, using a segmented approach, GSA contacted many of our customers… Robbie Davies Love2shop Brand Manager
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