Telemarketing Management Course Contents Include:
- Setting Objectives and Telemarketing Strategy
- How to ensure that you take action and avoid procrastination
- Defining and profiling your market
- Identifying and using a good list
- Defining a good clear proposition
- Investing in your callers – Incentives
- Briefing callers well
- Recording information for the future and the use of CRM
- Measurement and KPI’s
Note: Dependent on the participants, there may be some funding available to support this course from the Government.
Check out our latest blog posts...
10 Essential Objection Handling Techniques for Telemarketing Success – GSA
Read more
How to Handle Inbound Enquiries to Win More Business
Read more
10 Ideas to Help Your Business Grow
Read more