Telemarketing, Data Building & Lead Generation Specialists

This top half day (or full day) Telemarketing Management Training course focuses on the top tips to make calling work. It is designed for senior management and managers of telemarketing teams but there’s also a lot for those who regularly get on the phone.

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This Telemarketing Management Course is Essential for:

  • Owners and managers in large and small businesses that have to manage telemarketing teams or individuals
  • Sales managers that have to undertake calls or that work alongside outbound callers
  • Marketing managers that have to manage or outsource telemarketing activity
  • Account or client services managers that call as part of their job
  • Telemarketers that need to understand how best to maximise their outbound calling success

Telemarketing Management Course Contents Include:

  • Setting Objectives and Telemarketing Strategy
  • How to ensure that you take action and avoid procrastination
  • Defining and profiling your market
  • Identifying and using a good list
  • Defining a good clear proposition
  • Investing in your callers – Incentives
  • Briefing callers well
  • Recording information for the future and the use of CRM
  • Measurement and KPI’s

Note: Dependent on the participants, there may be some funding available to support this course from the Government.

Ready to talk?

Speak to us about Telemarketing Management Training

Contact us today on 0845 658 8192 or by using the form below for your free lead generation consultation or visit our FAQ’s page for more information.

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Our clients include

Here are just a selection of who we’ve been helping:

Check out our case studies

We our customers

Here's what they say about us:

“Working with Jonathan was a great experience and he took time to really understand what we were driving at as a company. On the back of this he came up with an excellent training package which really helped to lift the performance of the telemarketing team and, whilst still early days, the results are looking encouraging” Guy Liesching Marketing Manager, Westcountry Group
"IP Solutions uses outbound calling as one of its main routes to market. Our senior sales team are consultative by nature and have a wealth of experience. However, lead generation via the phone was a discipline where we felt some polishing of techniques would be useful. We therefore asked Jonathan to come in and run a session for our sales guys. Faced with this slightly unusual requirement, Jonathan tailored a course based on a pre-course day at our office listening to the team and understanding their needs. The resulting course was interactive, fast-paced and well executed. It was enjoyed by the whole team. They've subsequently been able to put into practice the techniques Jonathan provided that supplement their strengths in providing IP Solutions services to prospective clients. We'd recommend Jonathan to any company looking for a tailored course for their requirements." Jeremy Langley Chief Marketing Officer, IP Solutions
"Jonathan has run several tailored courses for DialAFlight including a Telemarketing Management Course for our General Managers and Business Development Managers as well as Telemarketing skills courses for our sales teams across the UK. The courses were focused on our needs based on discussion with both management and callers as well as some call listening and included role plays and exercises specific to our kind of prospects. The courses were fast paced and energetic and included practical telemarketing skills that our staff have used successfully in their subsequent calling. We would recommend Jonathan's courses to anyone that needs to get better results from their outbound calling and lead generation activities." Holden Hegney Business Development Liaison Manager
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Improving telemarketing success - the free guide.

These Top 10 Telemarketing Tips are a small part of our comprehensive guide to telemarketing skills which has been developed to help telemarketers and the companies that employ them. Simply fill in your details below to get instant access.

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