Telemarketing, Data Building & Lead Generation Specialists

This top half day (or full day) Telemarketing Management Training course focuses on the top tips to make calling work. It is designed for senior management and managers of telemarketing teams but there’s also a lot for those who regularly get on the phone.

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This Telemarketing Management Course is Essential for:

  • Owners and managers in large and small businesses that have to manage telemarketing teams or individuals
  • Sales managers that have to undertake calls or that work alongside outbound callers
  • Marketing managers that have to manage or outsource telemarketing activity
  • Account or client services managers that call as part of their job
  • Telemarketers that need to understand how best to maximise their outbound calling success

Telemarketing Management Course Contents Include:

  • Setting Objectives and Telemarketing Strategy
  • How to ensure that you take action and avoid procrastination
  • Defining and profiling your market
  • Identifying and using a good list
  • Defining a good clear proposition
  • Investing in your callers – Incentives
  • Briefing callers well
  • Recording information for the future and the use of CRM
  • Measurement and KPI’s

Note: Dependent on the participants, there may be some funding available to support this course from the Government.

Ready to talk?

Speak to us about Telemarketing Management Training

Contact us today on 0845 658 8192 or by using the form below for your free lead generation consultation or visit our FAQ’s page for more information.

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We our customers

Here's what they say about us:

"We are really pleased with the number of completed surveys, please say well done to your team." Learning & Skills Regeneration Officer Local Authority
"Thanks Jonathan, interesting and revealing feedback." Managing Director Office Fit-Out Company
"The preparation that GSA put into our campaign was highly professional and set the foundations for an ongoing successful campaign. The initial meeting with Jonathan was so valuable in transferring information and assisting to embed GSA into our business. The questions he asked challenged my thinking about the offer we provide and how we differentiate ourselves. This is obviously crucial in converting prospects to Customers ..... once you have been able to secure a meeting with them of course ! Tyna has been absolutely marvellous in selling our initial offer to secure these meetings for me; with the right people. As far as our prospects are concerned Tyna is their first contact with our business. The quality of the information, all sent in a timely way; followed by weekly reports re iterates the professional company that GSA are. As a result of the appointments that Tyna has set I have then been able to convert prospects to sales. We have already extended the contract to continue the success of working with GSA ." Supplier to automotive sector
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