Telemarketing, Data Building & Lead Generation Specialists

This top half day (or full day) Telemarketing Management Training course focuses on the top tips to make calling work. It is designed for senior management and managers of telemarketing teams but there’s also a lot for those who regularly get on the phone.

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This Telemarketing Management Course is Essential for:

  • Owners and managers in large and small businesses that have to manage telemarketing teams or individuals
  • Sales managers that have to undertake calls or that work alongside outbound callers
  • Marketing managers that have to manage or outsource telemarketing activity
  • Account or client services managers that call as part of their job
  • Telemarketers that need to understand how best to maximise their outbound calling success

Telemarketing Management Course Contents Include:

  • Setting Objectives and Telemarketing Strategy
  • How to ensure that you take action and avoid procrastination
  • Defining and profiling your market
  • Identifying and using a good list
  • Defining a good clear proposition
  • Investing in your callers – Incentives
  • Briefing callers well
  • Recording information for the future and the use of CRM
  • Measurement and KPI’s

Note: Dependent on the participants, there may be some funding available to support this course from the Government.

Ready to talk?

Speak to us about Telemarketing Management Training

Contact us today on 0845 658 8192 or by using the form below for your free lead generation consultation or visit our FAQ’s page for more information.

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We our customers

Here's what they say about us:

"We approached Jonathan Silverman to act as a facilitator and to provide strategic input to an Intranet development meeting held in the UK. I have worked with Jonathan previously on a number of marketing forums that required input in planning, facilitation, review of outcomes and strategic recommendations. Jonathan has an extremely broad knowledge of the world of marketing communications and it is this experience that enables him to lead discussion in such an authorative way. Jonathan also has an excellent understanding of global cultural sensitivities which was essential in planning our future global marketing strategies." Director G4S plc
"I just wanted to say a big thank you for arranging our appointment with Virgin Management last Tuesday, Our MD accompanied me to the meeting and he was very impressed that you had secured a meeting with the Chief Operating Officer no less!! We had an excellent meeting and will now present to the key people in two weeks. The spend is £1.5 to £2million." Sales Manager Travel Company
"Thanks Jonathan, interesting and revealing feedback." Managing Director Office Fit-Out Company
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