Telemarketing, Data Building & Lead Generation Specialists

This essential full day in-house Telemarketing for Beginners course is designed for both those that are new to telemarketing and for managers that periodically need to use the telephone to generate new business.

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This Course is Essential for:

  • Inexperienced staff that increasingly need to use the phone to make cold calls
  • New employees that don’t have experience in using the phone to make new business calls
  • Telemarketers that need to understand how best to maximise their outbound calling success
  • Employees that are new to the sales role

Note: Dependent on the participants, there may be some funding available to support this course from the Government.

Also take a look at our Telemarketing Management Course and Bespoke Telemarketing Training as well as our Telemarketing Health Check  

Course Contents Include:

  • What is Telemarketing?
  • Types of Outbound Call
  • How to avoid procrastination
  • The Telemarketing Process & Planning for Success
  • Confidence and Motivation
  • Identifying and using a good list
  • Understanding Benefits and why customers buy
  • Dealing with Gatekeepers
  • Building Rapport with Decision-Makers
  • Objection Handling
  • Closing

Note: Dependent on the participants, there may be some funding available to support this course from the Government.

Also take a look at our Telemarketing Management Course and Bespoke Telemarketing Training as well as our Telemarketing Health Check  

Ready to talk?

Speak to us about Telemarketing for Beginners Course

To request more information on all of our GSA Telemarketing Training and Telemarketing Training for Beginners Course please call us on 0845 658 8192 or use the form below.

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Our clients include

Here are just a selection of who we’ve been helping:

Check out our case studies

We our customers

Here's what they say about us:

"On 1st July 2015 the SMI Group sales team enjoyed an inspirational training day with tele-marketing trainer Jonathan Silverman. The course was well planned and all the team have admitted to learning something valuable. I would certainly recommend the course to anyone who wants to grow in their knowledge of tele-marketing techniques." Sales Director SMI Group
"We are writing to place on record our indebtedness to you for your expertise and professionalism in organising, conducting and interpreting our first ever nationwide survey on the internet of all of our members in the UK and Ireland. You helped us achieve over 40% response and a deeper understanding of the attitudes and attributes of our members. We will have no hesitation in recommending your services on any and every occasion that should arise in the future." National Director Membership Organisation
"I am writing to thank you for the work you did on our recent client satisfaction survey. This was the first of its kind anywhere in our business. Your support throughout the process enabled us to gather extremely useful information essential to understanding how our clients use our services and the opportunities to progress further what we offer them in terms of business solutions. We are looking forward to repeating the exercise." General Manager Automotive data supplier
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Improving telemarketing success - the free guide.

These Top 10 Telemarketing Tips are a small part of our comprehensive guide to telemarketing skills which has been developed to help telemarketers and the companies that employ them. Simply fill in your details below to get instant access.

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