Telemarketing for Beginners Course - GSA Business Development Ltd

This essential full day in-house Telemarketing for Beginners course is designed for both those that are new to telemarketing and for managers that periodically need to use the telephone to generate new business.

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This Course is Essential for:

Inexperienced staff that increasingly need to use the phone to make cold calls
New employees that don’t have experience in using the phone to make new business calls

Telemarketers that need to understand how best to maximise their outbound calling success
Employees that are new to the sales role

Note: Dependent on the participants, there may be some funding available to support this course from the Government.

Also take a look at our Telemarketing Management Course and Bespoke Telemarketing Training as well as our Telemarketing Health Check

Course Contents Include:

What is Telemarketing?
Types of Outbound Call
How to avoid procrastination
The Telemarketing Process & Planning for Success
Confidence and Motivation
Identifying and using a good list

Understanding Benefits and why customers buy
Dealing with Gatekeepers
Building Rapport with Decision-Makers
Objection Handling
Closing

Note: Dependent on the participants, there may be some funding available to support this course from the Government.

Also take a look at our Telemarketing Management Course and Bespoke Telemarketing Training as well as our Telemarketing Health Check

Ready to talk?

Speak to us about Telemarketing for Beginners Course

To request more information on all of our GSA Telemarketing Training and Telemarketing Training for Beginners Course please call us on 0845 658 8192 or use the form below.

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We our customers

Here's what they say about us:

"The courses were focused on our needs based on discussion with both management and callers as well as some call listening and included role plays and exercises specific to our kind of prospects. The courses were fast paced and energetic and included practical telemarketing skills that our staff have used successfully in their subsequent calling." Commercial Director Dial-a-flight

"I put some (training) into practice the next day and oh boy what results it brings. It gives you the desire to win that man at the other end of the phone. I had a really good conversation with a Manager ......... I identified a problem, solved it and as result was able to send him out products that same day after one call. By just sitting back and listening to him telling me his problems, he sold himself my own products. Great stuff." Workwear Client Workwear Company

"We started the session with an loose idea of how we wanted to progress our marketing campaign and what industries we wanted to target. By the end of the meeting Jonathan managed to turn me away from what I thought was the quickest and most direct approach! and also made me see the size of the mountain we had to climb. Sensing me thinking ‘oh-my-god’ he ensured we had the bare bones of practical approach for the climb and also let me know that I was supported along this journey. Jonathan managed to ensure that the ‘fluff’ of marketing was distilled into actionable tasks and offered an approach not just ideas." Managing Director Systems company

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