Course 2: Telemarketing for beginners (Full Day)

Ensuring that you and your team know the basics of telemarketing is essential. Learn how best to get started and become effective from Day 1. This excellent course takes callers from the basics of telemarketing and buyer motivations to the use of language and tone and how to engage with decision makers whilst avoiding gatekeeper blocks. This practical course includes role playing and also exercises to ensure that you and your team get best results.

This course is essential for:

• Those who are new to telemarketing
• Callers that undertake telemarketing as a small part of their role
• Regular calls that want an excellent refresher and want to upweight their knowledge with skills and techniques

Course contents include:

• Understanding the power of telemarketing for new business lead generation
• Thinking from the buyer’s perspective
• Call scripts and structures
• Confidence and assertiveness
• Gatekeeper conversations and techniques
• Building rapport with decision-makers
• Generating positive results

 

To request more information on all of our GSA telemarketing training and telemarketing training courses, call me back 

 

Book before 31 March 2012 and receive a 15% discount on our standard price! Request a call with more information.

Feedback from one of our recent sessions.

"...it was a really useful day and my team have all come back to say they left the session “buzzing” with ideas!..”

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Courses are run by Jonathan Silverman who has spent over 20 years in senior sales and marketing management. His career includes European and USA area management with Cover Girl and Dunhill, Marketing and retail management for Alfred Dunhill and Montblanc UK and latterly Porsche Cars GB as Head of Marketing. Jonathan has run GSA Business Development since 2000 and has run many training courses and business development strategy workshops for varied clients including the Institute of Direct Marketing, The Chartered Institute of Marketing, The Chemical Industries Association and many other businesses.

Find out how GSA Business Development can help Generate Growth for your Business, by contacting us now on 0845 658 8192 or by sending us an email.